This website is maintained by Universal Fidelity Life Insurance Company (UFLIC) in association with various partners, subsidiaries, and affiliates. To better serve insured members, contracted partners, and health care providers, UFLIC offers a secure online resource to provide information about various insurance plans, claims status, and select administrative data.
This resource is intended for use by people aged 18 or older, and only in jurisdictions within the United States of America.
We have built our business on a foundation of integrity, honesty, and trust, and we respect a user’s right to privacy.
Information that you provide on this website is used solely for identity verification to ensure that information is available only to authorized individuals. We must collect personally identifiable information to meet this requirement. Data used for verification and authorization is not shared outside of UFLIC.
Information that we store, such as claims information, policy information, etc. is made available only to those verified entities authorized to access it for professional, regulatory, or compliance purposes. The scope of the information stored on this website is significantly limited to provide the minimum necessary information in accordance with applicable law.
A cookie is a small text file which is stored in your browser allowing UFLIC to recognize your computer.
All right, title, and interest in the content and other intellectual property (including trademarks, service marks and copyrights) on this website are solely and exclusively the property of UFLIC or its licensors and are protected by intellectual property laws.
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
You can complain if you feel we have violated your rights by sending a letter outlining your concerns to:
Privacy Officer Universal Fidelity Life Insurance Company 13931 Quail Pointe Drive Oklahoma City, Oklahoma 73134
If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
We typically use or share your health information in the following ways:Help manage the health care treatment you receive
We can use your health information and share it with professionals who are treating you.
Example: A doctor sends us information about your diagnosis and treatment plan so we can arrange additional services.
Example: We use health information about you to develop better services for you.
We can use and disclose your health information as we pay for your health services.
Example: We share information about you with your health plan to coordinate payment for your medical services.
We may disclose your health information to your health plan sponsor for plan administration.
Example: Your Company contracts with us to provide a health plan, and we provide your company with certain statistics to explain the premiums we charge.
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: https://www.hhs.gov/hipaa/for-individuals/guidance-materials-for-consumers/index.html .
We can share health information about you for certain situations such as:
We can use or share your information for health research.
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
We can use or share health information about you:
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
For more information see: https://www.hhs.gov/hipaa/for-individuals/notice-privacy-practices/index.htmlChanges to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, on our web site, and we will mail a copy to you.